The Performance Report - Articles - September 1, 2008

5 Questions With: Dr. Tony Alessandra

no@spam.com (Super Admin) — Sun, 31 Aug 2008 22:30:00 EDT

“Technology has succeeded in shrinking the time it takes to communicate, but also the care it takes to communicate.”

The Situation Room - Recognizing Improvements while Acknowledging Issues

no@spam.com (Super Admin) — Sun, 31 Aug 2008 22:30:00 EDT

Your fiscal year is coming to an end. Last year around this time you challenged your workforce to implement several new programs, step up their measurable service rating through increased positive responses in client surveys, and provided three tiers of goals to measure fiscal success.

Book Report: The Nonverbal Advantage

no@spam.com (Super Admin) — Sun, 31 Aug 2008 22:30:00 EDT

The Nonverbal Advantage: Secrets and Science of Body Language at Work

Don’t Just Motivate… Inspire!

no@spam.com (Super Admin) — Sun, 31 Aug 2008 20:30:00 EDT

Are you a leader who inspires followship? There is a voice within each one of us that is calling us to remember our purpose. When we do, our example encourages others to do the same. You undoubtedly have encountered inspirational people in your own life. Their sense of direction and clarity of intention is infectious, and moves everyone around them to a higher purpose.There isn’t an employee in the world who does not want to be inspired by the leaders in their life.So why not get started on the next motivational plan? Because motivation and inspiration are poles apart.

Motivation directs us to grasp an idea and carry it through to an acceptable conclusion.It is often based on external reinforcement such as workplace pressure, monetary reward, or the fear of failure.This “two by four” approach is a temporary fix and requires continual maintenance and acceleration.Over time, it is an energy drain on both you and the people who surround you. How can you sustain that?

The Many Faces of “Career Fear”

no@spam.com (Super Admin) — Sun, 31 Aug 2008 20:00:00 EDT

Fear is a part of life. Each of us has fears and phobias of one form or another and face them every day. Of course, we are able to smile much of the day – but whether it’s the economy, your boss, or picking up the telephone for your next call, we’re also dealing with and processing fear for a substantial amount of time that could be focused on our purpose and productivity.

What can we do to recognize our fears, put them in the proper place, create solutions for what scares us most, and even use it as career–boosting fuel? In his book “Face It” (Amacom, 2004), performance consultant Art Horn provides us with six character types as they pertain to dealing with fear.Where you put yourself into this mix will help you move beyond the same hackneyed patterns that you have been playing out.