The Performance Report - http://www.theperformancereport.com/archives
Quick Career Breakthroughs - Exercises
http://www.theperformancereport.com/archives/articles/3/1/Quick-Career-Breakthroughs---Exercises/Page1.html
By Super Admin
Published on 05/19/2008
 
Making requests isn’t a simple act for everyone, especially when you approach the request knowing that you are over-stretching certain boundaries.  Use this worksheet with a partner, taking turns.  This will prepare you for difficult conversations and show you angles that you may have otherwise missed.

 

Making requests isn’t a simple act for everyone, especially when you approach the request knowing that you are over-stretching certain boundaries.  Use this worksheet with a partner, taking turns.  This will prepare you for difficult conversations and show you angles that you may have otherwise missed.

 

Directions:

Check no more than five behaviors that are typical of the person you plan on making the request of - You will then give this list to your partner, who will use those behaviors in the improvised role-play.

 

Behaviors:


Makes demands


Doesn’t say a word


Uses put-downs


Questions my feelings


Denigrates my concerns


Never asks questions


Does not listen


Threatens


Interrupts frequently


Is judgmental


Focus is primarily on his or her concerns


Raises his or her voice


Gets up and walks around


Makes me defend my position


Questions why my position is even an issue


_____________________


_____________________



By role-playing these conversations you’ll have a leg up in positioning, using silence, controlling the conversation, and ensuring that your point is made in the fashion and tone that give you the best possible chance.