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| The word "laser" stands for "Light Amplification by Stimulated Emission of Radiation." |
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Management Online Self Study Battery
Choose from 10 subjects. Each battery includes:
- Profiles Online Assessment
- One-Page Coach
- Skill Builder Booklet
- Managers Pocket Guide
Pick one of fifteen online batteries for $4.95 ($50 value)
Get all 10 for just ($29.95) ($500 value)
Click here for full details
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| Recycling Yin and Yang
Every 25 miles a car produces one pound of pollution.
Every second, 630 steel cans are recycled.
One tree can filter up to sixty pounds of pollutants from the air each year. |
| According to research, the most productive workday is Tuesday and the least productive is Friday. |
This Week in History:
October 15, 1993: Nelson Mandela is awarded the Nobel Peace Prize
October 16, 1940: A million men per hour are signing up for the draft
October 17, 1907: First telegraph sent over the Atlantic Ocean
October 18, 1967: Soviet capsule lands on Venus, reports 800 degree temps
October 19, 1973: Richard Nixon refuses to hand over Watergate Tapes
October 20, 2007: Wildfires begin in California that will claim 2,000 homes
October 21, 1965: Walt Disney buys 27,000 acres in Florida for $5 Million |
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Online Training Activities
Trainers Activities License includes more then 1,000 different training activities covering
24 core competencies.
30 day access only $9.95 ($100 value).
Click here for full details
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| Japan uses the most energy per year than any other country. |
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Table of Contents:
Keeping Up: Current Events
Payroll Taking Center Stage
While the job picture is already bleak, many companies have also elected to put hiring initiatives on hold for the moment. With the credit markets essentially seizing up in recent weeks, corporate hiring managers are almost exclusively focused on having enough cash on hand to cover their payroll expenses.
IKEA’s Green-Friendly Blue Bags
Popular furniture seller IKEA has stopped giving out plastic or paper bags at its U.S. stores. The giant Swedish-Dutch company will now only offer its shoppers reusable bags at stores in this country. It sells 59-cent blue reusable bags in stores.
Not Everyone is Feeling The Strain
Last week Forbes Magazine released its popular "Forbes 400" edition, highlighting the 400 richest people in America. This year having a billion was not enough to make the cut. Led by, who else, Bill Gates and his $57 Billion, there are now 489 Billionaires in our country.
Executive Execution: Getting Things Done
"I can give you a six-word formula for success: ‘Think things through - then follow through"
– Sir Walter Scott
You've heard it many times before; "We’ve got an important and attainable business goal. We know what we need to do. Now let's do it! "With all of the plans and strategies that we have in place, why do we have so much trouble actually getting things done?"
Many business leaders spend their resources on learning about and disseminating the latest management techniques. It is clearly more popular for leaders to spend their energy on high-level strategy versus on implementation. We've all heard people say, "I’m the idea guy." Well, the "idea guy" is important, but his ability to actually implement those ideas is often lacking, and this is when it becomes difficult to execute his plans.
Teams that Work
"Never doubt that a small group of thoughtful, committed people can change the world. Indeed. It is the only thing that ever has."
- Margaret Mead
Teamwork. We hear about it all the time. Our business-speak is littered with "team" jargon. The term "teamwork" is so overused that it has all but lost its meaning. In your organization the word team may describe the entire company, self-selecting groups of individuals, or subsets of key individuals who have been identified to solve specific problems.
How do we sift through all of the cliches and aphorisms to focus in on what will actually make our teams successful? Let's walk through the core components of a successful business team.
Book Report
Crowdsourcing
Jeff Howe
Right about now you may be asking yourself "Just what is Crowdsourcing" besides yet another book title that is going to keep Microsoft Word busy underlining its every instance with a squiggly red line? And just why does every author feel the need to create these catchy new compound words, anyway?
OK, I'm with you. But let’s keep focus and work on the first question, as it is entirely worthy of our time whereas the second may never be answered.
Read more...
Situation Room
Sensitive Material Mishandling
Sean holds an important position in your very busy office. He supervises a staff of approximately 30 employees who do a variety of things including some frontline service, phone support, records management, and others. Your office works with sensitive data that needs to be protected for legal compliance, and a smooth workflow between employees makes it all possible. Making sure work gets done efficiently and records make it to their destinations is a key of the department, and thus everyone’s jobs.
As the department manager Sean wears several hats and has a difficult job. He manages vendor relationships and works with senior management, however a good amount of his day to day work is in coordinating the overall workflow of the office. He’s often called in to help with projects or to answer compliance questions – sensitive documents leaving the office need his signature.
Recently you have noticed unusual bottlenecking in this department, and you spoke with Sean about it to see if there was anything specific causing the problems. He mentioned that a few newer employees weren’t up to speed but that he was “working on it”. Several weeks passed and the situation worsened. In passing you ask one of the newer employees how the training was going and to your surprise they tell you that they have yet to begin, and that Sean hasn’t scheduled anything to date. She then apologizes for an incident that happened the previous week where she had gotten a folder back from Sean and handed it to a client only to find later that day that it contained the confidential information of another client. They were trying to get the folder back but the unintended recipient had yet to return it six days later. This is a potentially serious infraction, and required your direct attention and some documentation immediately. It was the first you had heard of it.
You make your way to Sean’s desk, and can tell by the look on his face that he knows why you are coming. When you inquire as to why you were not informed immediately of the error Sean tells you that he didn’t want the employee to get reprimanded for what amounted to his mistake. In regards to getting the files back he also tells you in a way that reminds you of your previous conversation regarding training that he is “working on it”. Sean has never had an issue regarding his work before.
What is your next step?
Send in your solutions!
Author Q & A
Five Questions with Don McNamara
"The watchword today is transparency, and if you are not being truthful with your sales team how can you expect them to trust your motivations?"
Our author interview this week is with Don McNamara, a certified management consultant and founder of Heritage Associates – a sales management training consultancy in Laguna Niguel, California. Don's award-winning book, Visionary Sales Leadership, takes a hard look at how organizational leaders view their sales function, and how to reshape that view for greater sales effectiveness and profits.
Read more...
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